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      HDI WCNY Event on Change Management in West Henrietta

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      November 16, 2012

      Friday  12:00 PM - 2:00 PM

      1175 John St
      West Henrietta, New York 14586

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      HDI WCNY Event on Change Management

      One of the main causes of interruption to a customer’s service is the implementation of change and release into the production environment.  With so many changes occurring in production on a daily basis, how do we implement them without introducing any unplanned interruption and diminishing the value to your customer?


      The Change Management process is one of the most effective ways to provide stability to an IT organization.  The goal of Change Management, as defined by ITIL, is to “ensure that standardized methods and procedures are used for efficient and prompt handling of all changes, in order to minimize the impact of Change-related incidents upon service quality, and consequently to improve the day-to-day operations of the organization.”


      Join us on November 16th for a Change Management Roundtable Discussion,as Linda Smith, from Carestream, Inc. facilitates a roundtable discussion on the steps toward effectively deploying your change and release.  



      ·         Date:  November 16, 2012

      ·         Time:  12:00 Noon until 2:00pm (ET)

      ·         Location: Paychex Inc. 1175 John Street West Henrietta, NY 14586

      ·         Cost:  Free to members and non-members

      ·         Meal: Lunch will be provided at no charge, courtesy of WCNY HDI


      To register after the November 13th deadline, please email Vinny Guarino at


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      Event details may change at any time, always check with the event organizer when planning to attend this event or purchase tickets.
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